Contact Us
Email us
Send us your question or inquiry by filling out form below and we'll email you back ASAP. You can also email us directly at
support@go-filtr.com
Write to us
If you'd like to send us a written note, our mailing business address: 2912 Diamond Street Suite 371, San Francisco, CA 94131
Returns & Refunds?
Easiest way to initiate return or refund is by clicking “Refund” button next to your order in My Account > Orders. Or you can fill out form below to start the process. Our Returns & Refunds policy is simple.
Customer feedback is the lifeblood of our business. Tell us what’s on your mind, good or bad. We respond to all customer feedback and look forward to hearing from you!
PURCHASED OUTSIDE OF GOFILTR.COM?
If you purchased your GoFiltr product through online retailer other than gofiltr.com and have a question then please provide us with your Order ID and product Name/Variation so we can lookup your order and expedite the resolution.
We could help with some “parts” replacements but just as any retailer we require verifiable Order ID, description of the issue and preferably picture of the issue/damage. If you need to send us pictures of the damage please email us at support@go-filtr.com
We do not accept returns or exchanges for any purchases made outside of GoFiltr.com. If you need to return or exchange your product please reach out to the online retailer you purchased GoFiltr product at.
PURCHASED AT GOFILTR.COM?
We are able to lookup your order information by your name/email so please provide us with an email address used during your purchase.